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Make a complaint about a regulated financial services business
Businesses need to know when their customers are not happy so that they can get better at what they do. You should complain in writing to the financial services business either by email or letter.
Make a complaint about the JFSC
Complaints help us critically review what we do and identify ways to improve. If you want to make a complaint, you can either send us an email, write us a letter or give us a call.
Report a suspicious activity
If you suspect an individual or business of money laundering, you have an obligation to report it. You should submit a suspicious activity report (SAR) to the States of Jersey Police's Joint Financial Crime Unit.
If you are aware of any misconduct within the finance industry, you can call our anonymous whistleblowing line.