Due to recent government guidelines, our teams are working from home. Contact us via email or use our contact us form.

Accessibility

We are working to make your journey through our website simpler and easier.

Compatibility

We’ve developed our website to be compatible with different browsers, devices and platforms.

We aim to conform to World Wide Web Consortium's (W3C's) web content accessibility guidelines, to a double-A standard.

Navigation

To help you navigate around the site you can:

  • navigate the website using just the keyboard
  • navigate the website using a screen reader
  • use the search
  • zoom in and out

Alternative formats

If you would like any of our documents or publications in an alternative format, contact the Communications team at:

Limitations

Not all of our website is fully accessible. The following sections will be improved and replaced in the future.

  • My JFSC
  • Fund Stats
  • ECR
  • SIR
  • NPO upload
  • Electronic signature
  • Document authentication
  • Unregulated entities search

We also use some technologies that may cause accessibility issues. These include:

  • downloadable PDF documents
  • Microsoft Word and Excel
  • Vimeo videos

Improvements

We check our pages regularly to ensure they meet accessibility standards and they are audited weekly by Sitemorse. We are doing our best to make improvements. If you have any feedback, contact us.