Privacy policy

Our key responsibilities are set out in the Financial Services Commission (Jersey) Law 1998.

To meet these requirements, we must pay particular attention to our guiding principles:

  • reducing risk to the public of financial loss due to dishonesty, incompetence, malpractice or the financial unsoundness of financial service providers;
  • protecting and enhancing the reputation and integrity of Jersey in commercial and financial matters;
  • safeguarding the best economic interests of Jersey; and
  • countering financial crime in Jersey and elsewhere.

Meeting these requirements, and fulfilling our role as an effective regulatory body, means that we need to use information that we collect about individuals (personal data).

This notice tells you what to expect when we collect personal data from a range of people, including:

  • visitors to our websites 
  • subscribers to our mailing lists for JFSC news and events
  • respondents to our surveys and consultations
  • individuals connected with entities we regulate or register 
  • job applicants and employees 
  • people who contact us

It also lets you know how you can contact us to find out more about our approach to privacy by understanding:

  • your rights
  • how to make complaints or raise your concerns
  • how to contact us

Visitors to our websites

We use personal data that we collect from our websites in order to help us fulfil our statutory obligations. If we need to use your personal data for any other purposes your consent will be sought. For example, where we use cookies in order to help us improve a website, this will also be made clear to you and you will have to agree to their use. Read our cookies policy.

This policy does not cover links to other websites, and we encourage you to read the privacy statements on the other websites you visit.

Subscribers to our mailing lists and events

We use the contact information provided when people sign up for our mailing lists on our website to send them the newsletter they have signed up for.

We use MailerLite to deliver our newsletters. For further information please view their Privacy Policy.

Our events are facilitated through EventBrite. For further information please view their Privacy Policy.

Respondents to our Surveys and Consultations

We use SmartSurvey to gather responses to our questionnaires, surveys and consultations.  For further information please view their Privacy Policy.

When conducting our surveys we try to keep our collection of personal data to a minimum. We use anonymised data as far as possible and only ask for personal data where we believe it is necessary for the purpose of the research exercise in question. An individual’s participation in surveys, consultations and market research activities is their choice, and if asked they may refuse to participate.

The type of personal data that we typically use as part of our research is normally limited to contact details (of the person completing a JFSC questionnaire or survey or responding to a consultation) and personal views and opinions of consumers and those who submit questionnaires, surveys and consultation responses to us.

Individuals connected with entities we regulate or register

We use personal data which we collect about individuals who are connected with entities that we regulate so that we can perform our regulatory functions effectively. For example, we collect and analyse the personal data of individuals who apply to be authorised to fill regulatory positions, as well as connected parties (such as business associates), in order to determine whether individuals are fit and proper to carry on a particular role.

As a responsible financial services regulator we may sometimes need to share your personal data with overseas regulators, law enforcement agencies and other third parties. This may include third parties who are located outside of the European Economic Area.

All of the personal data we collect is held securely. However, in certain limited circumstances, we may make personal data that we collect publicly available in order to fulfil our statutory functions. For example, in order to fulfil its statutory functions, the JFSC Companies Registry makes some of the personal data which it collects available on public registers. Where information is made publicly available we cannot provide any guarantees as to how it may be used by third parties who access it.

Job applicants and employees

The information that is provided to us as part of a job application process will be held securely and only used for the purpose of progressing your application, or to comply with legal or regulatory requirements.

We maintain files on our employees. The information that is collected is held securely and only used for purposes related to that individual’s employment, or to comply with legal or regulatory requirements.

Information shared with us

Any information that is sent to us, whether in electronic or paper form, may be monitored and used by us for reasons of security and monitoring compliance with applicable laws, regulations and our internal policies.

Where you make a complaint you should be aware that in certain circumstances it may be shared with third parties, and your identity could be disclosed. However, whistleblowers are able to use our anonymous and untraceable whistleblowing line +44 1534 887557.

Your rights

Under the Data Protection (Jersey) Law 2018, you have rights as an individual which you can exercise in relation to the information we hold about you. These include the right to request that inaccurate personal data we hold about you is corrected, and the right to access your personal data. To request your personal data you should make a written ‘subject access request’. This right is subject to certain exemptions. Find out how to make a subject access request.

We would encourage you to find out more about your rights by on the Office of the Information Commissioner website.

Making a complaint or raising a concerns

If you wish to make a complaint or act as a whistle-blower, refer to our whistleblowing guidance.

Data protection

Find out more about our approach to data protection in our data protection policy.

More information about our processing of personal data can also be found on the Office of the Information Commissioner website.