Watch: Customer due diligence webinar
On Wednesday 10 March we hosted our second webinar on customer due diligence. The session was hosted by our Chief Adviser Financial Crime, Hamish Armstrong, who was joined by our International and Industry Engagement Co-ordinator, Caroline Morgan.
During the session, Hamish and Caroline covered:
- The use of technology in customer due diligence, including a reminder of good and bad practice
- Practical implications arising from the FATF listing process – what this means in relation to your customer due diligence processes and customer relationships
- An overview of our Q1 2021 thematic work which has a due diligence focus.
Hamish and Caroline answered a number of questions during the session and we will be publishing responses to the questions that they didn’t have time to answer shortly.