Video update: Customer risk assessments (CRA) thematic examination

Earlier this year, we published our feedback from the thematic examination on customer risk assessments (CRA) and we asked you to submit your questions. 

In this video, Amanda Reilly, Director of Supervisory Engagement and Ches Trower, Senior Examiner provide a summary of the key findings, along with examples of good practice and answers to your questions.

If you have any more questions in relation to this thematic, you can submit these via sli.do. Questions must be submitted by 22 April.