Read our Q3 2026 service report
We’ve published our Q3 2026 service report, sharing how our services are performing and where we’re making improvements.
Service performance remained strong in Q3, with most regulatory and registry services meeting or exceeding their targets.
Growth in the trust company sector was a notable success, with nine new unaffiliated licences granted in the last year and four more at advanced stages. Historically, the average has been just two licences per year.
These results reflect our ongoing focus on service excellence and the benefits of process improvements across the organisation. While service performance has continued to improve, we remain focused on enhancing user experience, including digital services, guidance and ease of doing business.