Read our Q1 2026 service report
We’ve published our Q1 2026 service report, sharing how our services are performing and where we’re making improvements.
The report shows stronger performance across most areas compared to the same period last year. This includes improvements during our busiest period for registry services, the annual confirmation filing window.
What we’re seeing
Performance has improved across both regulatory and registry services, including:
- faster processing of personal questionnaires, with average times reduced from 20 to 10 working days and more applications meeting our service standard
- continued strong delivery for Jersey private fund applications, with most processed within 24 hours
- quicker turnaround for anti-money laundering service provider forms, with almost all applications completed within five working days
In registry services:
- a higher proportion of company incorporations are being processed within agreed timeframes
- significant improvements across post-incorporation services, with 96% completed within two working days
- strong performance maintained during the annual confirmation period, with 97.6% of filings completed during the statutory window
These improvements reflect changes we’ve made to increase efficiency and reduce delays, while managing high volumes of activity.
Making it easier to work with us
Alongside performance improvements, we’ve continued to make changes that reduce friction for industry.
As part of our competitiveness programme, we introduced a change to beneficial ownership thresholds collected at incorporation. From 31 March, the threshold increased to 25%, helping reduce routine administration for lower-risk cases.
What’s next
We’ll continue to focus on areas where we can go further to improve speed, consistency and the overall experience of using our services.
We’ll also continue to share updates through our regular communications and industry engagement, alongside future service reports.
You can read the full report for more detail on our performance and the changes we’ve made.