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Upload your documents to myJFSC portal
Supervisory portal security statement
We have developed the Supervision Portal back office system and the underlying data with appropriate security measures to ensure the confidentiality and integrity of the data. These measures include several technical and logical controls that are deployed as part of the portal, upload and data processing areas of the system.
External providers, who have significant experience with the security of highly sensitive information, have reviewed and tested our security measures.
Submitting your documents via myJFSC
We need businesses to provide us with certain information before we conduct an examination.
If you are not already a myJFSC portal user, we will send an invitation to your Compliance Officer to set up an account.
We will set up a case specifically for your examination and you can upload documents against that case.
We have created a role in the portal called External Document Upload Contact. Once logged into the portal, if you hold this role, you will be able to see any cases relating to your business(es).
You will not be able to see any other information relating to your business(es), unless you hold another role which enables you to see / interact with other areas of the myJFSC portal.
Please note the following restrictions will apply when uploading documentation via the myJFSC portal;
The portal will only accept the following file types, pdf, dox, png, jpg, doc, gif, pptx, ppt, txt, xlsx, xls, msg and jpeg;
A single file is limited to a size of 50MB;
A total of 200 documents can be uploaded at any one time; and
Zip files or macro enabled files are not permitted.
Naming your examination uploads
When we request information from you in advance of your examination, we will send an Information Request which contains the required documents you will need to provide us with.
Before uploading your documents via the portal, you will need to apply naming conventions. For example:
All documents should start with S2E, followed by the Information Request reference number (e.g. 1.2c, 1.3b) and then the name of the document, as shown in the example below:
S2E 3.1. Business Risk Assessment
For the Annotated Information Request, you will need to submit this as S2E Annotated Information Request.
We will create a case for your examination in the portal and then send the case number to your Compliance Officer.
Your Compliance Officer will be responsible for uploading your examination documentation via the portal.
We will only extend portal access to another nominated individual in certain circumstances, for example a period of absence. You will need to let the Lead Examiner on your case know as soon as possible if you require someone else to have access.
We recommend that you create a personal username, as this username will be linked to the Compliance Officer rather than your business.
Once successfully logged into the portal, you will see the following screen. You will only see businesses for which the portal role has been allocated.
Click on the drop down arrow on the right-hand side to select the business which is scheduled for an examination.
A drop down menu will appear.
Select the Uploads option from the drop down list.
A new window will open showing the current cases, which can range from examinations to meetings.
Once you have found the correct case, click on the drop down arrow on the right hand side of the case.
A new option will then appear entitled Upload Files. Click on this.
Click on Upload Document(s)
Another window will open.
You have two options for uploading documents; you can drag and drop files into the window or browse and attach from internal folders.
Click on browse to attach files.
You will see a pop up window. Choose which files to upload from your desktop or folders.
Select the relevant file, then click open.
Your document will then appear in a list underneath the Case Documents.
Once you have uploaded all the relevant documents, click Submit.
We will then automatically receive these documents and they will form part of the examination case.
Reviewing uploaded documentation
Once you have submitted your documents, you will be able to view the document titles.
Complete the above from section 4 to step 4.13 and you will view the following window.
Select Upload files
Select View uploaded files
You can now see the titles of the documents, but not the document itself.
You may wish to consider a reconciliation to ensure the documents you have uploaded appear in the list.